Customer Service Representative (Calgary South) - Part Time

at  TRAIL APPLIANCES LTD

WHY TRAIL?

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!

THE ROLE

As the Customer Service Representative, you excel at providing exceptional service and solutions to our valued customers. In this forward-facing role, you will create a great first impression of our company and brand. You will also exemplify professionalism and patience and have a “people-first” attitude. This is a part-time position

WHAT YOU WILL BE DOING

• Assist and greet all customers (in person and on the phone)
• Book deliveries
• Process payment from customers
• Filing / records management
• Assist Manager with any administrative tasks as assigned
• Partner with sales consultants / team members to provide optimal customer solutions

TO BE SUCCESSFUL IN THIS ROLE YOU MUST

• Have a great work ethic, be punctual, pay attention to the details, and genuinely enjoy helping people
• Be proactive and demonstrate initiative by providing input and recommendations to continually improve the delivery of our customer experience
• Collaborate with various departments to ensure customer issues are resolved effectively and in a timely manner
• Be a quick study when it comes to computers software and systems (intermediate computer literacy is essential)
• Have outstanding oral and written communication skills
• Enjoy working within a diverse team