Customer Service Representative

at  Cognizant

JOB SUMMARY

We are seeking a dedicated Process Executive - CHD with 1 to 3 years of experience to join our team. The ideal candidate will have strong technical skills in MS Excel and proficiency in speaking English. Experience in Procure to Pay - Account Payable Procurement and Procurement (Manlog ProcMfg) is a plus. This role involves managing and optimizing procurement processes to ensure efficiency and accuracy.

QUALIFICATIONS

• Possess strong technical skills in MS Excel for data analysis and reporting.
• Proficiency in speaking English to facilitate effective communication.
• Experience in Procure to Pay
• Account Payable is highly desirable.
• Knowledge of Procurement processes and best practices is a plus.
• Familiarity with Procurement (Manlog ProcMfg) is an added advantage.
• Ability to identify and implement process improvements.
• Strong organizational and record-keeping skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong negotiation skills for supplier interactions.
• Understanding of compliance and regulatory requirements in procurement.
• Ability to monitor and track performance metrics effectively.
• Commitment to achieving procurement objectives and contributing to company success.

• Manage procurement processes to ensure timely and accurate execution.
• Oversee the Procure to Pay cycle including Account Payable and Procurement activities.
• Utilize MS Excel to analyze data generate reports and support decision-making.
• Communicate effectively in English to collaborate with team members and stakeholders.
• Ensure compliance with company policies and procedures in all procurement activities.
• Identify opportunities for process improvement and implement solutions.
• Provide support in resolving procurement-related issues and discrepancies.
• Maintain accurate records of procurement transactions and documentation.
• Collaborate with suppliers to negotiate terms and conditions.
• Monitor and track procurement performance metrics to ensure targets are met.
• Assist in the development and implementation of procurement strategies.
• Support the team in achieving overall procurement objectives and goals.
• Contribute to the companys purpose by ensuring efficient and cost-effective procurement processes.