Customer Service Representative

at  Cognizant

JOB SUMMARY

We are seeking a dedicated Process Executive - CHD with 1 to 3 years of experience to join our dynamic team. The ideal candidate will have strong proficiency in English and MS Excel with a background in procurement and operations being a plus. This role involves managing procurement processes ensuring data accuracy and supporting operational efficiency.

QUALIFICATIONS

• Demonstrate proficiency in speaking English to facilitate clear communication.
• Exhibit advanced skills in MS Excel for data analysis and reporting.
• Possess knowledge of procurement processes and best practices.
• Have experience in procure to pay procurement and operations as a plus.
• Show strong attention to detail and organizational skills.
• Display the ability to work collaboratively in a team environment.
• Demonstrate problem-solving skills to address procurement challenges.
• Exhibit a proactive approach to identifying and implementing improvements.
• Possess excellent time management skills to handle multiple tasks efficiently.
• Show commitment to maintaining high standards of accuracy and compliance.
• Have the ability to adapt to changing priorities and work under pressure.
• Display strong interpersonal skills to build and maintain relationships with stakeholders.

• Manage procurement processes to ensure timely and accurate order placements.
• Oversee data entry and maintenance in MS Excel to ensure data integrity.
• Provide support in the preparation of procurement reports and documentation.
• Coordinate with suppliers and internal teams to resolve procurement-related issues.
• Ensure compliance with company policies and procurement guidelines.
• Assist in the development and implementation of procurement strategies.
• Monitor and track procurement activities to identify areas for improvement.
• Support the operations team in daily tasks to enhance overall efficiency.
• Utilize MS Excel to analyze procurement data and generate actionable insights.
• Communicate effectively with stakeholders to ensure smooth procurement operations.
• Participate in process improvement initiatives to streamline procurement workflows.
• Maintain accurate records of procurement transactions and supplier information.
• Collaborate with cross-functional teams to achieve procurement objectives.