Customer Service Representative - Denver

at  GEARY PACIFIC CORPORATION

The Customer Service Representative (CSR) is a Customer facing position that is typically the initial point of contact for a Customer wishing to buy from Geary Pacific. Geary Pacific is in the HVAC Wholesale business. The position requires specialized Product Knowledge, use of the Company computer system (Mincron), ability to use Microsoft Office products like Excel and to research information on web sites supported by Geary Pacific suppliers. The position requires excellent attention to detail and the ability to multi task because of the need to service Customers that are physically present and on the telephone.
The position reports to the Branch Manager.

• Phone Handling; Inbound & Outbound calls
• Sales Order writing; includes Price Quotes, Bids, RTS & Warranty credits
• Manage Backorders, Open Orders, Pending Orders
• Cash Drawer Reconciliation
• Setup New Customer accounts
• Showroom Product Management/Merchandising
• Showroom Order Picking
• Showroom Stocking, Cleaning, Organizing, Labeling
• Perform Cycle Counts
• Manage Delivered Orders
• Order Picking
• Assist Warehouse with Receiving