Customer Service Representative

at  Diatron MI Zrt

CUSTOMER SERVICE REPRESENTATIVE

Requirements
Minimum College Degree or Equivalent
Sales logistics experience in international
business
Knowledge of administrative and clerical
procedures and systems such as
Windows office, processing, managing
files and records, transcription, designing
forms
Strong organizational, communication,
interpersonal skills.
Precise, self assertive
Fluency in written and spoken English
and Hungarian
What we offer
Competitive salary
Fringe benefits
Monthly public transport ticket
Support for going to work
Home office options
Trainings
Multinational background
Responsibilities
Work with Diatron’s Distirbutors, arrange and
assure timely implementation of incoming sales
orders as well as related documentation,
In case of any special customer’s demand, clarify it
with other departments,
Clarify products availability and delivery dates with
production, warehouse, purchasing and QA
departments and inform customer accordingly
Interface with our financial department to confirm
deliveries and resolve discrepancies.
Provide any documentation according to L/C (letter
of credit) and communicate with Bank in
connection with documentary payments.
Prepare paperwork i.e. invoicing, packing list, pro
forma invoice for deliveries. Determine charges for
services requested, check deposits or payments,
and/or arrange for billing.
Interface with forwarders, issue delivery orders if
needed
Reply customer’s non technical claims, enquiries,
like certificates, authorizations