Customer Service Representative (Direct Hire)

at  Remedy Intelligent Staffing

Syracuse, NY 13211, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Nov, 2024USD 22 Hourly15 Aug, 2024N/AGood communication skillsNoNo
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Description:

Remedy is delighted to partner with an industry leader for nearly 70 years! They are looking to add TWO personable yet professional Customer Service Representatives to their dynamic group. These Customer Service Reps will be working closely with customers, suppliers, sales and technical support people to provide exceptional service to their valued clientele. Please review the details below for even more info on this exciting opportunity!
Job Title: Customer Service Representative
Job Type: Full-time/Direct Hire/In Person
Shift: Days
Pay: $22+/hour; can be flexible for the ideal candidates!

Responsibilities:

  • Respond to customer inquiries, provide pricing and enter quotes into the ERP system
  • Process orders, confirm/provide status updates such as anticipated ship dates, delivery updates
  • Expedite orders as needed and handle occasional returns and repairs
  • Work with supplier websites and other resources to locate product, price and delivery information
  • Develop great relationships customers, as well as suppliers
  • Work closely with the sales team to meet/address customer needs
  • Interact with various groups and team members throughout the organization in support of customer order fulfillment
  • Manage BOM’


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Syracuse, NY 13211, USA