Customer Service Representative (English Only)
at TechoBloc
Saint-Hubert, QC, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 05 Oct, 2024 | Not Specified | 05 Jul, 2024 | N/A | Software,Customer Interaction,Logistics Systems,Customer Service Skills,Microsoft Dynamics Ax,Ownership | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
PERKS AND BENEFITS:
- RRSP with employer contribution
- 24/7 telemedicine & Employee Assistance Program (EAP)
- Inhouse leadership development and coaching
- Training & Development Programs
- Flexible work arrangements
- Considerable referral bonuses
- Discounts on Techo-Bloc’s products
- Healthy snack-filled kitchens
- Techo-Bloc branded swag
- Free parking
- Employee Recognition Events
- English and French courses available as needed
Job Description
We are seeking a dynamic and results oriented new player who will strive to meet our customer needs to make every client feel valued. You will manage our customer order inquiries from our distribution centers alongside a team of dedicated and professional bilingual Specialists.
Here is a snapshot of your day-to-day:
- Process customer purchase orders received via telephone, email, fax and online ordering, for both Canadian and American markets;
- Analyze customers orders and accounts to propose the optimal solution to make them save time and money;
- Manage inventory transactions and logistic requests utilizing various software systems and tools;
- Respond to inquiries from our customers and our sales team on product availability and recommend alternatives and solutions based on their needs;
- Follow up with our customers on past due orders that have not been picked up;
- Work with the sales and marketing team, to coordinate product pick-up and delivery dates to our customers.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Customer Service
Graduate
Proficient
1
Saint-Hubert, QC, Canada