Customer Service Representative

at  Goeasy

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Customer Retention Specialist, you will maximize store revenues through management of customer accounts and payments past due, educating and empowering customers to achieve their financial goals through building credit.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

• Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
• Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
• Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
• Deliver best in class service when supporting the delivery of our products to customers homes
• Manage accounts receivables by monitoring overdue accounts on a weekly basis