Customer Service Representative

at  Great Lakes Water Solutions 2208144 Ontario Inc

Join our team at Great Lakes Water Solutions as a full-time Customer Service Representative. Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning, office filing, and product stocking to create a seamless and productive environment for our team and clients.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Post secondary in the field of business/office work is a preferred.
• Customer service experience is essential.
• Strong organizational skills and attention to detail.
• Excellent time management and multitasking abilities.
• Excellent communication skills, both written and verbal is required.
• Self-motivated and able to work independently.
• Previous experience in cleaning, office filing, or similar roles will be helpful.
• Excellent computer proficiency, including familiarity with Microsoft Office Suite.
• Positive attitude and a willingness to contribute to a collaborative team environment.

• Customer Service: Contact our customers when they are due for maintenance, installations, or deliveries. Handle any incoming emails or calls. Deal with issues in a professional manner.
• Office Filing: Organize and manage physical and digital records to ensure easy access to important information and documents.
• Product Stocking: Maintain inventory levels of essential supplies and products, ensuring availability for staff and clients. Contact our supplier to order product.
• Assistance with Administrative Tasks: Provide general support across departments, assisting with tasks such as data entry and basic correspondence.
• Team Collaboration: Work closely with team members to address facilities-related needs and contribute to a positive office atmosphere.