Customer Service Representative II

at  SupportNinja

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.
SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.
As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.
Start Date: ASAP
Salary: 2,744,281.20 COP
Work Schedule: 8:30am - 6:30pm M-F with rotating Saturday
Type of Contract: Full Time
Equipment Provision: Company Provided

WHAT ARE THE REQUIRED QUALIFICATIONS OF A CUSTOMER SERVICE REPRESENTATIVE?

• Must have high school diploma or equivalent
• Must be 18 years of age or older
• 1 year of previous customer service experience, preferably in a call center environment
• Strong communication skills, both verbal and written
• Proficient in using computers and various software applications

Please refer the Job description for details