Customer Service Representative/Inside Sales - Dental Supplies, Equipment

at  DF Dental Solutions

• Sell dental supplies and equipment to all potential and existing customers.
• Assist sales representatives with product selections and quotations.
• Follow up on sales leads, talk with customers to assess their needs, and recommend products that can meet those needs.
• Assist with marketing activities.
• Answer inbound phone calls.
• Sales order entry.
• Resolve customer issues and complaints.
• Outbound calling - cold call sales calls, promotional offer calls.
• Develop and maintain strong customer relationships.
• Monitor and report customer satisfaction, support, and/or issues to your manager.
• Develop sales strategies to improve market share in all product lines and support overall company revenue goals and strategies.
• Appointment scheduling.
• Collection of payment information.
• Close cooperation with Technicians in regards to scheduling, marketing, customer complaints, payment collection, marketing and promotional campaigns.
• Participate in special projects and perform other duties, as required.
  Job Type: Full-time
  Pay: From $21.50 per hour

Additional pay:

• Bonus pay
• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• dental customer service and sales: 1 year (required)

Work Location: In perso

Please refer the Job description for details