Customer Service Representative - Italian Speaker (H/F)

at  Solar Screen English

Entreprise
Solar Screen is a leading European provider of adhesive solutions specializing in window, walls, and furniture. With over 40 years of industry presence, we have developed an expansive international network, comprising more than 5000 professional installers. Our commitment to superior service, product expertise, and innovation has been pivotal in achieving double-digit growth annually over the last 6 years. To reinforce our Customer Service Team, we are looking for an experienced Customer Service Representative, speaking perfectly Italian & English.
Poste

• Manage the entire order-to-cash process of the customers (estimates, order intake and follow-up, payment, claims, …)
• Be the main contact person of the customer & built a trustful personalised relation with them. You make sure they feel in good hands!
• Process all kind customer requests & coordinate internal follow-up of those requests
• Coordinate with the customer the follow-up of leads that we transfer to our key customers
• And a lot of various tasks which will depends on the day-to-day need