Customer Service Representative

at  Login Canada

CUSTOMER SERVICE REPRESENTATIVE – WINNIPEG, MB

Login Canada, one of Canada’s leading book distributors, is growing and looking for an energetic, creative, detail oriented, dedicated, and self-motivated individual to join our Customer Service team. The successful candidate will be responsible for publication research, order fulfillment, and fielding inquiries from our customers across Canada.

ABOUT US:

Login Canada, has been shipping books coast to coast for over 30 years. We are a well-established book distribution company based in Winnipeg and Mississauga. We are known for the great relationships we build with clients and employees alike. Founded in 1991, Login Canada is a 100% Canadian owned business.
The Position:
The successful candidate will be able to work as part of a team as well as handle individual tasks, and will have experience in a fast-paced office environment. Accurate data entry/typing, proficient using Excel, ability to switch through multi tasks daily, detail orientated, and a positive disposition, combined with a drive to succeed, are essential to this position.

PREFERRED QUALIFICATIONS

· 1 - 2 years of office-based call center or customer service experience
· Completion of high school diploma or equivalent
· Familiarity with inventory management software is considered an asset
· Experience using Microsoft Office
· Able to work independently or in a team environment
· Excellent time-management and organizational skills
· Strong verbal and written communication skills
· Excellent interpersonal skills and a passion for providing good customer service
· High degree of accuracy and attention to detail
· French language an asset

The successful candidate will be responsible for:
· Addressing customer service inquiries
· Researching publications
· Fulfilling orders
· Building relationships with customers
· Providing professional and excellent customer service at all times