Customer Service Representative - Manchester

at  Twenty Nine Consultantcy Ltd

ABOUT US:

At T9-Specialist, we specialise in face-to-face customer acquisition, working alongside some of the UK’s most impactful non-profit organisations. Based in Manchester, we use direct engagement strategies such as events, pop-up shops, and in-store promotions to spread awareness and support for important causes.

REQUIREMENTS:

• Must have the right to work in the UK without restrictions.
• Preferably 1 year of experience in customer service or a related field.
• Must not have applied to T9-Specialist within the past 30 days.
• Excellent communication skills and a passion for customer engagement.

ROLE OVERVIEW:

We are seeking a Customer Service Representative to join our team and provide exceptional service at public events. Your role will involve directly engaging with the public, representing our clients, and contributing to the growth and success of their campaigns.

RESPONSIBILITIES:

• Provide friendly and professional service to the public at various events.
• Assist in the set-up and management of event spaces and displays.
• Handle inquiries and provide accurate information about our non-profit partners.
• Collect feedback from the public to enhance engagement strategies.
• Achieve daily and weekly interaction targets to support our partners’ goals.