Customer Service Representative

at  Mutual Alliance Mortgage Bank

Customer Service Representative
Mutual Alliance Mortgage Bank
Customer Service & Support
Abuja
Full Time
Banking, Finance & Insurance
NGN Less than 75,000
Easy Apply
New
Today
Job Summary

We seek to recruit a customer service staff to handle front desk duties and other assigned roles. Computer Literacy is a must.

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 1 year

Job Description/Requirements

REQUIREMENTS:

• Must be computer literate and be able to efficiently use MS Word and MS Excel.
• Minimum academic qualification of an HND/B.Sc
• Minimum of 2 years of proven work experience
• Excellent interpersonal and people skills
• Must be courteous
• Good in spoken English

RESPONSIBILITIES:

• Handle customer requests and enquires
• Answer phone calls and redirect them when necessary
• File and update contact information of customers and all other documentation as they arise.
• Support and facilitate the completion of regular reports and account openings
• Develop and maintain a filing system
• Must be able to use MS Word and Excel and be computer literate

We seek to recruit a customer service staff to handle front desk duties and other assigned roles. Computer Literacy is a must.

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 1 yea