Customer Service Representative - Part time

at  NZ Post

• Showcase your problem-solving skills
• Customer service role where you can make a positive impact
• $26.84 per hour
  Ever wondered about the magic behind parcel delivery? It’s a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission – to deliver for New Zealand. Ready to be a part of that story? Let’s go!
  Based at our Syd Bradley Road branch, we are looking for a Customer Service Representative to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers via phones or email. Team players required! You’ll be happy to roll up your sleeves and get stuck in and help out with whatever needs doing.
  Looking for a physical role? Keep reading! You’ll be handling oversized freight, re-wrapping damaged items and completing redirections/redeliveries. We think this is not your average desk job. You’ll also carry out administrative work to support these key areas, so you’re computer savvy and open to learning new systems. Each day is busy and varied and will see you developing your problem-solving skills.
  The needs of our customers are ever-changing and happening faster every day – our team needs to be one step ahead of these changes and act quickly.

What can we offer you?

• Learning and development opportunities to help support your career development
• A value’s driven organisation that supports and respects its employees
• Onsite parking, fully equipped kitchen and safe and secure work environment
• The opportunity to pick up extra work during our peak periods or to cover leave
• A stable government owned agency who isn’t going anywhere!

WHAT WE NEED FROM YOU:

• Be available to work Monday to Friday 8am - midday
• Problem solving skills - someone who can think on the fly and find the best outcomes!
• Administration and data entry skills
• Confidence to interact with people from all backgrounds face to face, phone and email

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Reduced banking service fees, rates and packages through our partners
• Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
• An Employee Assistance programme to support you when you need it

Your opportunity could start right here. We are processing applications right now, so submit your application today!
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz. All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best

Please refer the Job description for details