Customer Service Representative

at  Providence

DESCRIPTION

Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability to use team concepts to enhance shared leadership philosophies are essential for the success of this position.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Health care administration, business administration or an equivalent area. Or equivalent education/experience.
• 3 years Customer Relations
• Solid experience in answering calls in a call center environment

PREFERRED QUALIFICATIONS:

• Work history emphasis within an independent physician association, management services organization or physician hospital organization

Please refer the Job description for details