Customer Service Representative

at  Ravago

Job Description

Ravago, a leading company in the building industry, is seeking a Customer Service Representative to join our team in Balatonfűzfő, Hungary. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main tasks will include:

• Handling customer inquiries and complaints via phone, email, and social media
• Providing product and service information to customers
• Processing orders, forms, applications, and requests
• Resolving customer issues and complaints in a timely and professional manner
• Maintaining customer accounts and records
• Collaborating with other departments to ensure customer satisfaction

Required Profile

To be successful in this role, you should possess the following skills and qualifications:

• Previous experience in a customer service role
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Proficiency in Microsoft Office and customer service software
• Ability to work in a fast-paced environment and handle multiple tasks
• Fluency in Hungarian

Offer

At Ravago, we value our employees and offer a competitive benefits package, including:

• Permanent appointment with a stable and reputable company
• Full-time working hours with a hybrid remote option
• Opportunities for career growth and development
• Attractive salary and performance-based bonuses
• Comprehensive health insurance
• Dynamic and diverse work environment

Ravago, a leading company in the building industry, is seeking a Customer Service Representative to join our team in Balatonfűzfő, Hungary. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main tasks will include:

• Handling customer inquiries and complaints via phone, email, and social media
• Providing product and service information to customers
• Processing orders, forms, applications, and requests
• Resolving customer issues and complaints in a timely and professional manner
• Maintaining customer accounts and records
• Collaborating with other departments to ensure customer satisfactio

To be successful in this role, you should possess the following skills and qualifications:

• Previous experience in a customer service role
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Proficiency in Microsoft Office and customer service software
• Ability to work in a fast-paced environment and handle multiple tasks
• Fluency in Hungaria