Customer Service Representative/Receptionist

at  UNIGLASS PLUS ZIEBART

ABOUT US

Experience with with working at Automotive service desk Preferred
UNIGLASS PLUS ZIEBART in North Bay, ON P1B 1B1. We are professional, agile, rewarding, and our goal is to listen to our customers, help them assess their needs and meet those needs with quality products. We offer replacement and repair of automotive glass, detailing and protection services, tinted windows and accessories for all new and used vehicles. . We offer windshield repair and replacement, as well as camera calibration for Advanced Driver Assistance Systems (ADAS). Choose our location for all your auto glass needs..

Our work environment includes:

• Modern office setting
• Modern office setting
• Growth opportunities

Uniglass Plus North Bay Customer Service Representative
Overview:
We are seeking a dynamic and customer-focused Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be proficient in English and Spanish, and have a passion for delivering exceptional service to our clients.
Responsibilities:
- Communicate effectively with customers via phone, email, and chat
- Provide information about products and services
- Resolve customer inquiries and complaints in a professional manner
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Upsell products and services to increase sales opportunities
Qualifications:
- Fluent in English (Multilingual/Bilingual)
- Strong communication skills
- Ability to analyze customer needs
- Previous experience in customer service or sales is a plus
- Familiarity with upselling techniques
- Excellent phone etiquette
- Ability to multitask, and have strong organizational skills
-Experience with Microsoft Office including Word and MS Outlook
-Data entry along with file and record keeping skills
Join our team and enjoy a supportive work environment, competitive salary, opportunities for growth, and the chance to make a difference in customers’ lives. If you are a motivated individual who thrives in a fast-paced environment and enjoys helping others, we would love to hear from you! Apply now to become our next Customer Service Representative/Office asssitant
Job Type: Full-time
Pay: $18.00-$20.00 per hour

Additional pay:

• Overtime pay
• Tips

Benefits:

• Casual dress
• Company events
• On-site parking
• Store discount

Schedule:

• Day shift
• Holidays
• Monday to Friday

Application question(s):

• How Many Years Of Office Experience?

Work Location: In perso

Please refer the Job description for details