Customer Service Representative – Remote
at Bklis
Calgary, AB, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 Dec, 2024 | Not Specified | 30 Sep, 2024 | N/A | Customer Service,Interpersonal Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS:
- High school diploma or equivalent.
- Previous experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using customer service software and tools.
Job Type: Full Time
Job Location: Calgar
How To Apply:
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Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints with patience and empathy.
- Provide accurate information about products, services, and policies.
- Process orders, returns, and exchanges efficiently.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with other departments to ensure customer satisfaction.
- Identify and escalate complex issues to the appropriate team or manager.
- Continuously strive to improve the customer experience.
- Perform other related duties as assigned.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Proficient
1
Calgary, AB, Canada
