Customer Service Representative – Remote

at  Oneztech

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Apr, 2025Not Specified25 Jan, 2025N/AInterpersonal Skills,Crm SoftwareNoNo
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Description:

QUALIFICATIONS:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work independently in a remote environment.
  • Familiarity with CRM software is a plus.
  • Prior customer service experience is advantageous.

Responsibilities:

  • Handle customer inquiries through phone, email, or chat.
  • Resolve issues and ensure customer satisfaction.
  • Maintain and update customer records in the CRM system.
  • Provide information about products/services and assist with troubleshooting.
  • Meet performance metrics and follow company protocols.

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

Toronto, ON, Canada