Customer Service Representative

at  Sensient Technologies

Johannesburg, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Nov, 2024Not Specified29 Aug, 20245 year(s) or aboveJd Edwards,Addition,English,SalesforceNoNo
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Description:

At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you.
We are looking for a Customer Service Representative to join our team and support the Colors businesses in South Africa. This position is a key member of the Sensient team, where you will be required to push boundaries and add value onsite in the office.

Responsibilities:

  • Order processing within our ERP-system (JD Edwards), e.g. checking order details, order entry, x-references, order acknowledgement
  • Respond to customer requests for order changes, delivery status, document requests
  • Manage central orders email address; respond to emails, forward emails for other departments to the relevant person/s
  • Prepare and email new order summary sheet daily and update order acknowledgement tracker
  • Ensure all signed delivery notes are received from our transporter in a timely manner and are saved on the server


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Johannesburg, Gauteng, South Africa