Customer Service Representative

at  Waste Connections of Canada

Waste Connections of Canada, the leader in non-hazardous solid waste management in North America is looking for a Customer Service Representative/ Receptionist is to join our team in Parksville, BC.
We are looking for an SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his/her team and community.

REQUIREMENTS:

• Minimum High school diploma
• 3-5 years directly related to office administration
• Solid knowledge of MS Office Applications
• Organizing and coordinating skills
• Ability to communicate effectively, both orally and in writing
• Knowledge of supplies, equipment, and/or services ordering and inventory control
• Ability to analyze and solve problems
• Ability to gather data, compile information, and prepare reports
• Ability to foster a cooperative work environment
  Thank you for your interest, only those successful will be contacted.
  Come, join a team environment, and colleagues who embrace a “work hard, play harder” culture. . You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.
  Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employe

• Manage daily administrative tasks including establishing work priorities
• Answer and direct incoming phone calls and assist local customers and residents with their waste collection inquiries
• Identify and assess customers’ needs to achieve satisfaction
• Follow communication procedures, guidelines and policies
• Serve visitors by greeting and assisting them or directing them to the appropriate party
• Perform clerical and reception duties including sorting incoming mail, filing, photocopying, faxing, office organization, etc.
• Assist with the development and implementation of reporting procedures
• Place office supply orders
• Additional tasks as required
• Ideal candidate will possess: