Customer Service Representative with German and English

at  Ecolab

While many companies claim to change the world, we do it every day but helping our customers run their businesses better. Our teams are united and inspired by our contribution to something bigger than ourselves.
There are over 450 of us in our Krakow offices, and we’re always looking for new talent to join our team. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

• Address on average 30 - 50 inbound inquiries each day from internal & external customers while following department guidelines;
• Accept and process transactions in SAP/CRM;
• Process customer confirmations and investigate shipment status;
• Interface with other departments to resolve problems related to order to cash cycle;
• Achieve target goals for daily deadlines and monthly order quality.