OUR REQUIREMENTS:

• High School diploma or equivalent.
• Fluent in Romanian and English min. B2.
• Strong PC skills (Microsoft Word, Excel, PowerPoint).
• Experience handling customer queries and resolving issues.
• Excellent communication and organizational skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Team-oriented, yet able to work independently.
• Customer-focused with a proactive attitude.
• Customer Service experience is an advantage.

WHO WE ARE:

Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.
Our company offers a culture focused on people, their needs, relationships, and career to help expand talents and a chance to change lives: https://iamherbalifenutrition.com/.
For 40 years, we’ve known that good nutrition leads to a better life. If you’re ready to help us on our mission for nutrition, we want to hear from you today.

LI-Hybrid

Qualifications:
Please review EMEA&I Description bo

ABOUT THE ROLE:

As a Customer Service Representative with Romanian, you will support Herbalife Members by handling phone calls, processing documents, and answering distributor questions. You’ll assist with document processing, delivering Herbalife Pay cards, supporting vacations and events, and occasionally handling translations. This role involves no separation between front office and back office tasks.

IN THIS ROLE, YOU WILL:

• Handle Member inquiries, including order registration, product information, and Marketing Plan details.
• Maintain Member records and ensure updates are accurately processed.
• Collaborate with cross-functional teams to deliver seamless service.
• Act as a brand ambassador, ensuring ethical business practices.
• Support local and international events, offering operational and communication assistance.