Customer Service & Sales Assistant

at  Hines

Overview:
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities:

To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. Responsibilities include, but are not limited to:

• To manage all general student related queries and correspondence
• To provide weekly performance updates to the management team.
• To ensure that our Marketing Suite is kept up to date and ready for site tours.
• To make appointments and assist with viewings of the Marketing Suite
• To participate in face to face marketing activities such as student fairs, and experience programme.
• To inspect flats, room and kitchens during our turnaround period.
• To assist with the summer turnaround period; to include resident check outs and check ins.
• To prepare the documentation and welcome packs for all new residents.
• To represent as Ambassadors for Front-Of-House.
• To manage, improve and update the office information systems.

Qualifications: