Customer Service & Sales Representative

at  Allianz

JOB PURPOSE/ROLE

As a trusted insurance partner to over 700,00 customer across Ireland, Allianz plc In Ireland, Allianz plc has built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years. Our team of over 700 employees work with great care and diligence to support our customers, and delivering fantastic customer experiences to our personal lines customers is the role of our team in Allianz Direct,
As a Customer Sales and Service Representative you will offer market leading products to our customers, achieving sales, retention and quality targets by providing the trusted service on which Allianz has built its reputation.

KEY RESPONSIBILITIES

• Quote and convert new business opportunities
• Explore and convert cross sell and multi cover opportunities
• Achieve sales, service and customer satisfaction metrics as agreed with your manager
• Process policy adjustments as requested by our customers
• Consistently demonstrate our People Attributes of customer and market excellence, collaborative leadership, trust and entrepreneurship
• Continually improve quality and efficiency within the Team
• Adhere to company quality and underwriting standard
• Comply with the Financial Regulator’s Minimum Competency Code, Consumer Protection Code and any other relevant regulations