Customer Service/Sales Representative Onsite (Banking client - Referral only)

at  Teleperformance

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Dec, 2024USD 17 Hourly28 Sep, 20242 year(s) or aboveTelephone Manner,Ged,Communication SkillsNoNo
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Description:

Overview:
We are looking for great people to join our team as Customer Service/Sales Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction.
Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.
Only apply if this link was sent to you over email.

Responsibilities:

  • Work collaboratively as a team with a goal to achieve a high quality standard.
  • Work in a high call-volume contact centre answering an average of 100 calls or more.
  • Ability to connect with customers through conversations and provide financial solutions.
  • Build trusting relationships with customers understanding their needs.
  • Proactively offer appropriate solutions that create high customer satisfaction.
  • Exercise patience and empathy that resolve customer concerns.
  • Identify and maximize opportunities to cross-sell and up-sell to existing customers.
  • Adhere to our client’s policies, procedures and industry compliances


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Diploma

Proficient

1

Toronto, ON, Canada