Customer Service/Sales Representatives

at  ALABAMART

Abuja, Federal Capital Territory, Nigeria -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Nov, 2024Not Specified30 Aug, 20241 year(s) or aboveCustomer Service,Software,Communication SkillsNoNo
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Description:

JOB SUMMARY

Alabamart is a leading online retailer committed to providing exceptional customer service and a wide range of high-quality products. We are seeking a dedicated and enthusiastic Customer Service/Sales Representative to join our growing team.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 1 year

REQUIREMENTS:

  • Strong interpersonal and communication skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Ability to work independently and as part of a team.
  • Proficient in computer systems and software.
  • Previous experience in customer service or sales is preferred.

Responsibilities:

  • Provide excellent customer service through various channels, including phone, email, and chat.
  • Efficiently handle customer inquiries, complaints, and returns.
  • Process orders accurately and timely.
  • Upsell and cross-sell products to maximize sales.
  • Maintain a positive and professional demeanor at all times.
  • Stay updated on product knowledge and company policies.


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Abuja, Nigeria