Customer Service Specialist

at  CASA CONCETTO PTE LTD

INTRODUCTION

You’ll be the frontline and brand ambassador for Casa Conctto. Join us in providing exceptional customer service, building lasting relationships, and promoting our brand. Your role is crucial in creating a positive customer experience and contributing to the success of Casa Concetto. If you’re passionate about sales and ready to be a key player in a dynamic team, apply now and be part of our brand’s success!”

ESSENTIAL SKILLS & REQUIREMENTS:

• Zendesk CRM ( Bonus)
• High End / Furniture industry experience

RESPONSIBILITIES

• Develop a deep understanding of the furniture products being offered for sale.
• Stay informed about the features, benefits, and specifications of each product.
• Be able to effectively communicate this knowledge to customers.

ADMINISTRATIVE TASKS:

• Process sales transactions accurately and efficiently.
• Keep accurate records of customer interactions, transactions, and inventory.
• Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process.