Customer Service Supervisor

at  Stapletons

About us
We keep you mobile by sourcing a vast range of tyres from around the world, and supply our customers from our 11 UK distribution centres, using our own fleet of vehicles and drivers. Amongst UK automotive businesses, we are the ‘go-to’ people who strive for excellence in delivering a first class service with first class products. Our products come from a natural resource and we also offer customers recycling service after use.
Our passionate and dedicated teams of people are at the heart of everything we do. They are the key to our success.
The role
The primary purpose of the Customer Service Supervisor is handling incoming telephone enquiries and support the overall team’s business performance, alongside the management of key accounts.
You will be based at our site in Breighton, alongside other members of the team.

Key accountabilities

• Undertaking team sales activities as directed from time to time.
• Providing high levels of customer service at all times
• Accurate use of the sales / ordering system and following the departments SOPs and policies.
• Deliver high degrees of customer service.

This list is not exhaustive and may be added to or amended from time to time.

Skills & experience

• Time management
• Administration management experience
• Good IT skills and knowledge
• Good communication skills

Please refer the Job description for details