Customer Service Supervisor

at  Visy

Perth, Western Australia, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Feb, 2025Not Specified25 Jan, 2025N/AGood communication skillsNoNo
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Description:

Job no: 40004536
Work type: Fixed Term Full Time
Location: Perth - South

An amazing opportunity for a Customer Service Supervisor to join our busy Services team at Canning Vale has become available.

  • Join our busy, friendly, and supportive team on a Fixed Term basis until September 2025
  • Based in Canning Vale with on-site employee parking
  • Large Reputable Organisation in Sustainable Packaging

At Visy, we love solving problems, and we do better working together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world.
Visy is powering the circular economy, closing the loop between packaging, remanufacturing, and recycling. Over 75 years, we’ve grown to 7,000 employees and 150 global operations, predominantly in Australia and New Zealand.
We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.

Responsibilities:

  • Ensure accurate order entry and verification as per Customer requirements
  • Enter Purchase Orders for Internal Purchases & Recruitment Invoices for our Casual Labour
  • Confirm delivery schedule meets customer needs with DIFOT reporting
  • Assist or direct customers’ enquires regarding technical requests
  • Communicate with all relevant departments to ensure service levels are maintained
  • Development of training programs, effective rotation and allocation of team members, implementation of “on-job” training, including ongoing appraisals, and counseling where required
  • Ensuring that the finished product meets the required customer specifications, stock control-allocation, and delivery requirements are met, able to assist in Scheduling as required
  • Attend daily meetings with state-holders from other members of the Business to review outstanding tasks and address any other URGENT matters
  • Generate & review multiple reports daily to maintain and align our systems
  • General administration duties as required within the departmen


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Perth WA, Australia