Customer Service Team Leader

at  Stratco

• Stability of over 75 years of Australian experience & expertise
• New Year, New Opportunity – be part of our success in 2025!
• Friendly and supportive team environment

YOUR EXPERIENCE

• A true passion for delivering customer service excellence
• Experience in managing/leading teams in a busy environment
• Confident, engaging approach and a natural ability to communicate
• Resilience and the ability to work in a complex and changing environment
• Outstanding verbal and written communication skills
• Excellent self organisation and time management skills
• Related Industry experience (manufacturing industry experience highly desirable but not required)
• Demonstrated strong leadership experience

• Answer enquiries from customers, including service and delivery information
• Providing administration support to the Internal customer team
• Provide support to our Customer, Business and the team members
• Liaising with other departments for the benefit of the customer
• General data entry