Customer Service Team Manager

at  Victorian Plumbing

DO YOU HAVE WHAT IT TAKES TO SHINE? LEAD THE WAY AT VICTORIANPLUMBING.CO.UK!

Are you a customer service extraordinaire with a flair for motivating a team? Do you dream of exceeding expectations and fostering a collaborative environment that’s anything but leaky? Then dive right in – VictorianPlumbing.co.uk is looking for a superstar Team Leader to join our team at VictorianPlumbing.co.uk!
In this role, you’ll be the cornerstone of our customer service function, ensuring a smooth flow of exceptional service that leaves a lasting impression. Picture yourself as a coach, a mentor, and an inspirational leader – someone who creates a supportive environment where your team can truly flourish and contribute their unique talents.
Through clear communication, delegation, and a keen eye for performance, you’ll guide your team to new heights of customer satisfaction. We’re talking setting new standards, fostering a culture of continuous improvement, and playing a pivotal role in shaping the future of how we serve our customers.

• Become a Customer Satisfaction Superhero: Own those customer inquiries and drive towards fantastic resolutions. After all, going the extra mile is what sets us apart!
• Lead by Example: Be the embodiment of our company values and inspire your team to follow suit. Let’s create a powerhouse of motivated and engaged individuals!
• Unleash Your Team’s Potential: Share your wisdom and expertise to coach and develop your team, empowering them to achieve their goals and career aspirations.
• Build a Dream Team: Cultivate a collaborative and supportive environment where everyone feels valued and respected. Set clear goals and motivate your team to achieve stellar results!
• Communication is Key: You’ll be the bridge between your team, other departments, and our valued customers. Excellent communication skills are a must!