Customer Services Administrator

at  Adaptainer Ltd

Job Title: Sales Administrator

• 9 – 5.30 or 8-4.30 Monday to Friday (shift pattern)
• 25 days holiday plus bank holidays
• Free parking in Ipswich Center
• Pension scheme
• Bonus scheme on a personal performance basis
• Career progression
• Salary up to £30,000 Per Annum

We are seeking a detail-oriented and organised Customer Service Administrator to join our team. The Sales Administrator will be responsible for providing administrative support to our sales team, ensuring smooth operations and efficient communication with customers. The ideal candidate will have a strong background in administrative tasks, IT proficiency, and excellent customer service skills.

Responsibilities:

• Assist the sales team with day-to-day administrative tasks.
• Documenting sales on our system
• Raise invoices on the system and send to customers
• Deal effectively with customers and haulier enquiries
• Answering the phones and directing calls
• Building relationships with Customers and Suppliers
• Contacting customers to give container arrival times
• Maintaining customer database
• Using Sage and Topps

What are we looking for?

• Administration and customer service experience desirable
• Excellent at building relationships with a wide range of people
• Organised with good attention to detail
• Able to multitask, plan and organise workload to meet tight deadlines.
• Must be able to work unsupervised and well under pressure

Join our team as a Customer Service Administrator and contribute to our success by supporting our sales operations with your administrative expertise. Apply now to be part of a growing company with a positive work environment where your skills are valued and rewarded
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year

Additional pay:

• Performance bonus
• Yearly bonus

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No weekends

Experience:

• Sales administration: 2 years (required)

Work Location: In person
Reference ID: ADMIN00

• Assist the sales team with day-to-day administrative tasks.
• Documenting sales on our system
• Raise invoices on the system and send to customers
• Deal effectively with customers and haulier enquiries
• Answering the phones and directing calls
• Building relationships with Customers and Suppliers
• Contacting customers to give container arrival times
• Maintaining customer database
• Using Sage and Topp