Customer Services Advisor & Administration Support

at  NFU Mutual Agency

ABOUT THE ROLE:

As a Customer Services Adviser within our team, you’ll play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. You will be part of providing an exceptional service to both our existing customer base and new customers. On a day to day basis you will be dealing with new sales enquiries, existing policy changes and claims, all with a ‘can-do’ proactive enthusiasm.
About you:
The ideal candidate will have an excellent telephone manor, have a good attention to detail with a ‘can do’ attitude. You will relish the challenge of being part of a truly customer-focused, ambitious team. In return you can expect full training in a friendly and supportive environment.
5 GCSE’s (or equivalent qualifications) at grade C or above including Maths and English are required.