Customer Services Coordinator Maternity Cover Fixed Term Contract - Trane UK Ltd

at  Trane Technologies

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

POSITION OVERVIEW:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes. This role will cover a maternity leave role and a fixed term contract of 12 months based in Bolton.

SKILLS AND CAPABILITIES:

• Knowledge of manufacturing industry an advantage
• People and communication skills with a positive mindset
• Able to work with minimal supervision.
• Proficient in using Microsoft Office Suite.
• Knowledge of Inspire systems, however, training can be given.
• Right to Work status confirmed for Country of application.