Customer Services Representative

at  Coast Capital Savings

Surrey, BC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Dec, 2024USD 22 Hourly28 Sep, 2024N/AIdentity Verification,Job Satisfaction,Customer Service,Numbers,Communication Skills,ItNoNo
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Description:

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.
Customer Services Representative - Semiahmoo and Ocean Park Branches
Sep 26, 2024
Location(s): Ocean Park Branch
Job Type: Part Time
myWork Options: In-person
Starting Salary Range: $22.35-$26.56

Responsibilities:

  • Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values;
  • We build connection.
  • We act with courage.
  • We re-imagine.
  • Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more!
  • Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
  • Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
  • Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
  • Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
  • Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Banking/Mortgage

Banking / Insurance

Other

Graduate

Proficient

1

Surrey, BC, Canada