Customer Site Glasswash Specialist II

at  Thermo Fisher Scientific

Worcester, MA 01605, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Feb, 2025Not Specified10 Nov, 20241 year(s) or aboveCustomer Service,Interpersonal Skills,Customer Service Skills,Software,ItNoNo
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Description:

JOB DESCRIPTION

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

EDUCATION

  • High School Diploma, or equivalent required.

EXPERIENCE

  • 1-2 years in equivalent experience preferred, preferably within a laboratory setting or services.
  • Customer service skills with demonstrated verbal, and written skills required.

KNOWLEDGE, SKILLS, ABILITIES

  • S2trong interpersonal skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding Thermo Fisher Scientific’s values.
  • Possesses a forward-thinking and customer-centric drive and the interpersonal skills to collaborate with various levels of personnel in an inclusive environment.
  • Must possess operating skills to use handheld scanners and learn to enter data in various systems as needed, as well as analytical skills to reconcile reports.
  • Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.
  • Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
  • In certain areas of the building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.
  • Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, etc.
    The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Outsourcing/Offshoring

Pharma / Biotech / Healthcare / Medical / R&D

Customer Service

Diploma

Proficient

1

Worcester, MA 01605, USA