Customer Success Account Management Intern

at  Microsoft

REQUIRED QUALIFICATIONS

• Currently pursuing bachelor’s degree in Information Technology, Business, Engineering, or related field.
• Passion for technology and customer obsessed.
• Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
• Excellent verbal and written communication, analytical and presentation skills.
• Microsoft Product Certification, MCSE or other technical certifications is a plus.
• You must be legally authorised to work in Denmark to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

RESPONSIBILITIES:

• Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts.
• Builds and executes shared plans with customers enabling customers to use their benefits effectively.
• Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities.
• Provides direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads.