Customer Success Agent with German

at  SD Worx

At SD Worx Poland, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx Poland for people with the right blend of skills, experience and character! Are you ready to join us?

• You have very good oral and written German skills at a fluently level as well as being friendly and empathetic, to understand and assist our customers with any queries which may arise
• You work closely with other teams to always find the best solution for our customers
• You are a digital native which allows you to connect with our customers on all channels to support them, especially via phone, email, and chat
• You are characterized by persistence and, as a reliable partner for our customers, you always maintain an overview of all issues addressed
• Whether in direct contact on the phone or when processing written inquiries, you resolve concerns promptly, in a friendly and competent manner
• With the customer feedback and your ideas, you will actively contribute to improving our services and processes
  From many places, we work as one, moving from better to best together.
  SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life