Customer Success Consultant

at  Kalibrate

We are the technology company whose software platforms provides microlocal
insight so organizations can make location critical business decisions with
confidence. We exist to help organizations make better decisions – so they can identify
opportunities, understand risk, invest smarter, boost profits, and outperform the
competition. With the power of sophisticated data science, machine learning, and AI, we
analyse countless data sources to identify the information that matters – enabling
our customers to truly know their market and answer their most critical business
questions. We want to support a world without guesswork – where every organization has
access to the insights that drive economic growth and shape successful
communities, today and tomorrow. The Kalibrate team work across the globe, tirelessly supporting 300+ customers in
70+ countries.

REQUIREMENTS:

• Bachelor’s degree or equivalent experience
• 5+ years experience in fuel retail network planning
• Strong analytical skills with the ability to interpret data and generate

actionable insights.

• Experience in leading strategic reviews of business units and presenting to C-

suite level

• Ability to synthethize, understand and communicate complex data in easy to

understand deliverables

• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, dynamic environment with

colleagues around the world. Some out of hours work may be required.

• Some travel will be required as part of this role.

• We are seeking a hybrid Customer Success/Consultant with a minimum of 5
  years experience to join our team of highly experienced customer success
  managers. The ideal candidate will provide high quality consulting assistance
  to our fuel network planning clients as well as delivering support to our
  existing portfolio of clients to enable them to maximize the value of their
  solution. The role will be based in EMEA, ideally in Africa.