Customer Success Executive

at  Splunk

NSN2, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Oct, 2024Not Specified28 Jul, 202412 year(s) or aboveGood communication skillsNoNo
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Description:

Are you an expert Customer Success Manager in the tech sector? Are you seeking a chance to grow your career using your customer focus and ownership mentality? Can you collaborate effectively at all levels to drive customer value?
If so, this opportunity at Splunk is for you. We are revolutionizing how data drives business decisions.

Responsibilities:

RESPONSIBILITIES:

  • Partner with sales reps, technical account managers, and client architects to craft onboarding plans for our biggest and most important customers.
  • Collaborate with customer leaders to develop customer success plans and Splunk road-map for effective onboarding and value realization of all their products and services.
  • Explain the benefits of Splunk’s products and solutions to improve existing cases and develop new ones to grow Splunk’s customer base
  • Act as a customer advocate, ensuring we provide the best experience across all products, services, and partners.
  • Prepare and present quarterly business reviews to executives.
  • Take full responsibility for customer life cycle.
  • Be self-motivated, curious about technology, enjoy working with a phenomenal team, and have a positive presence.


REQUIREMENT SUMMARY

Min:12.0Max:17.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

North Sydney NSW 2060, Australia