Customer Success Executive
at Splunk
Sydney, New South Wales, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 27 Oct, 2024 | Not Specified | 29 Jul, 2024 | 12 year(s) or above | Good communication skills | No | No |
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Description:
Are you an expert Customer Success Manager in the tech sector? Are you seeking a chance to grow your career using your customer focus and ownership mentality? Can you collaborate effectively at all levels to drive customer value?
If so, this opportunity at Splunk is for you. We are revolutionizing how data drives business decisions.
As a Splunk Customer Success Executive, you will:
Responsibilities:
RESPONSIBILITIES:
- Partner with sales reps, technical account managers, and client architects to craft onboarding plans for our biggest and most important customers.
- Collaborate with customer leaders to develop customer success plans and Splunk road-map for effective onboarding and value realization of all their products and services.
- Explain the benefits of Splunk’s products and solutions to improve existing cases and develop new ones to grow Splunk’s customer base
- Act as a customer advocate, ensuring we provide the best experience across all products, services, and partners.
- Prepare and present quarterly business reviews to executives.
- Take full responsibility for customer life cycle.
- Be self-motivated, curious about technology, enjoy working with a phenomenal team, and have a positive presence.
REQUIREMENT SUMMARY
Min:12.0Max:17.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Sydney NSW, Australia