Customer Success Manager
at RoomRaccoon
Lisboa, Área Metropolitana de Lisboa, Portugal -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 03 Dec, 2024 | Not Specified | 06 Sep, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Title: Customer Success Manager
Terms: Hybrid
Location: Considering applications for
- Lisbon, Portugal,
- Breda, Netherlands,
- Valencia, Spain, and
- Remote within France
PRODUCT AND MARKET KNOWLEDGE
- Identify upsell opportunities by understanding customers’ evolving needs and objectives.
- Collaborate with the sales team to develop tailored proposals and strategies for expanding customer usage.
- Deliver demos of RaccoonPay and showcase additional benefits to interested hoteliers.
- Develop a comprehensive understanding of our product suite, competitor offerings, and pricing.
REQUIREMENTS?
- Non- negotiable: Language requirement: Fluent French
- 2+ years of work experience in a similar role
- Hotel sales or SaaS experience is advantageous
- Patient and empathetic towards customers, but naturally able to lead a conversation, deal with emotions and not afraid to upsell
- Motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
- Self-motivated & able to deliver under pressure
- Team-player
- Organised and great eye for detail
Responsibilities:
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Lisboa, Portugal
