Customer Success Manager

at  SwipeClock LLC

Swipeclock is on a mission to make working life simpler and more productive. We’re a leading provider of people solutions for small businesses with over one million employees at more than 45,000 businesses using our time tracking, scheduling and hiring solutions. We offer a unique opportunity to join a well-established SaaS company that is profitable, stable and growing.
We are now accepting applications for a full-time Customer Success Manager. This position will be on our Client Success Team. The Swipeclock Client Success team acts as the key business liaison between Swipeclock and its clients. The core objective for Client Success team members is to grow recurring revenue for an assigned portfolio by expanding the Swipeclock product and feature footprint. The Customer Success Manager is also responsible for attrition mitigation across all managed accounts.
With a strong customer-first culture, we are looking for an individual with experience in SaaS account management or sales with an emphasis on selling new products and features to an install base. A successful candidate will be a self-starter and contributor that excels at dealing with ambiguity. Team player is a must as this role bridges the gap between our Customer Excellence Program and technical support.

Perks of Working at Swipeclock / Why You’ll Love It Here

• Your Wellbeing:
• Hybrid In-Office - This position allows the flexibility to work from home in Utah and to come into our South Jordan, Utah office once per week or as needed.
• Generous PTO Policy with an additional 5 sick days per year
• 10 paid holidays per year
• We provide medical, dental, vision, and supplemental benefits. Swipeclock also offers company paid Life Insurance, Short-Term Disability, and Long-Term Disability.
• Swipeclock offers tuition reimbursement.
• Compensation:
• The salary range for this position is $55,000 - $65,000. Compensation is based on your experience and credentials.
• Swipeclock matches 100% of the first 6% you contribute to your 401k.

More About Swipeclock

Please refer the Job description for details