Customer Success Manager

at  WorkMotion

Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That’s the future of work, and we’re building it at WorkMotion. Our all-in-one HR platform makes it easy to hire and manage global teams, ensuring compliance and streamlining processes. So whether you’re a digital nomad or a remote-first company, we’ve got you covered.
Ready to join the future of work? Let’s build something amazing together. As we value work-life balance, please only apply if you’re based within 2 hours of the Central European Timezone.
Our Customer Success team is looking for some energetic, highly organised, passionate individual to join us as a Customer Success Manager. In this role, you will be responsible to nurture and maintain the trust that clients place in WorkMotion, ensuring a seamless experience for employing abroad. You will act as Voice and Advocate for our Clients, gathering feedback, and collaborating with other WorkMotion teams to optimize the service experience, remove obstacles, and maximize value for our client.

Owning and Driving Client’s Journey with WorkMotion:

• Client Onboarding: Facilitate the adaptation of new clients, getting them up to speed with our employment solutions and setting them up for a successful working relationship with WorkMotion.
• Active Product Usage: Monitor your client portfolio’s health, continuously realigning client needs with our business solutions, facilitating business changes that impact clients, and driving upsell campaigns.
• Client retention activist: Facilitate the exit process, ensuring a smooth transition while leaving the door open for future opportunities.