Customer Success Officer

at  crossinx GmbH

MISSION

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Are you triggered by sales and commercial communication? Are you customer minded? And do you love to convince different parties of the advantages to simplify their administrative and financial processes? Do you feel motivated by growth, and are you proud of being part of a success story? We then invite you to read what follows …
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Unifiedpost develops and markets Billtobox. Billtobox is the digital link between entrepreneurs and their accountant. With Billtobox, you create and send outgoing invoices, pay and get paid and maintain a complete overview.
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As Customer Success Officer, you will become the ambassador of Billtobox and assist existing customers in onboarding on our platform.
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• You become the ambassador of Billtobox that aims at supporting the entrepreneur in his (financial) administration.
• You motivate and assist accountants or other resellers in defining and executing initiatives to entice the accountant’s or reseller’s clients and convince them to adopt and use Billtobox. This is always in close cooperation with our Sales & Business Development Managers.
• You provide administrative support to the accountant and / or other resellers in sending out mailings, newsletters, invitations for webinars,…
• You are an advisor to the SME and clarify how Billtobox brings added value to their company.
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