WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

WHAT YOU’LL DO

We are looking for a Customer Success Partner Senior Advisor to join our growing team and guide customers through their journey, making them successful.
Are you passionate about IT and how it enables modern businesses to grow? Do you share the mindset of being customer-first, striving for excellence while winning & losing as a team?
Then it is worth reading on!
Closely aligned with your customers and our Customer Success-, Sales-, Professional Services-, Product-, Marketing- and Partner Management teams, you will be working on delivering continuous value.

As a Customer Success Partner Senior Advisor you create an impact having exceptional analytical and advisory skills to support our customers in the best way possible. You will take on full responsibility for Enterprise customers along their journey – from onboarding to adoption, expansion, and renewal.

• Working within a great team, supporting, and motivating each other in a culture that welcomes feedback and failure while celebrating our successes
• Take on full responsibility for your 30-40 Enterprise customers based in the Nordics.
• Bulld and strengthen relationships with your customers to become their trusted advisor
• Develop and expand your accounts by driving product adoption to ensure value add
• Work with state-of-the-art Customer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team
• Add your style to a global, diverse team LeanIX, a fast-growing tech company and leader in the Enterprise Architecture category

NO GLOBAL MOBILITY BUDGET CONNECTED TO THIS ROLE

SAP LeanIX empowers organizations with transparency around their as-is IT landscape, enabling them to visualize its interconnections, assess its support of business capabilities, and manage its continuous transformation. LeanIX is now an SAP company and this role will ultimately report into the LeanIX organization. Your application information will therefore be shared across SAP and LeanIX recruiting and hiring teams.

LeanIX