Customer Support Administrator (Call Centre) - S24
at TRAIL APPLIANCES LTD
Delta, BC, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Dec, 2024 | USD 24 Hourly | 01 Oct, 2024 | 2 year(s) or above | Microsoft Office,Excel,Zendesk,Outlook | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC’s major markets. Join our team of trailblazers!
THE EXPERIENCE WE LIKE TO SEE
- Working knowledge of Microsoft Office: Excel, Outlook and Word
- Minimum completion of high school or equivalent education
- Minimum 4 years Customer Service Experience
- Minimum 2 years Call Centre Experience
- Experience using Zendesk an asset
Responsibilities:
- Detail-oriented, organized with excellent analytical and problem-solving skills
- Able to work collaboratively in a team environment and able to work independently
- Excellent in verbal and written communication skills
- Able to de-escalate customer service issues
- Able to work with tight deadlines, multitasker and can establish priorities
REQUIREMENT SUMMARY
Min:2.0Max:4.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Proficient
1
Delta, BC, Canada
